F I N E   H Y D R O C A L   C A S T I N G S   B Y   C.   C.   C R O W    
  P.   O.   B O X   1 4 2 7         M U K I L T E O,     W A     9 8 2 7 5     U S A    


FINE HYDROCAL CASTINGS AND KITS
BY C. C. CROW



an orange stripe    ORDERING INFORMATION an orange stripe

    My castings and kits are available at         SHOPS WHO CARE    



    Or you may ORDER DIRECT using the SHOPPING CART buttons.

    PRESS TO   BUY ME       PRESS TO   SEE CART  

    These buttons will be found on the individual product pages and centrally on the   PRICE & AVAILABILITY   page.

    The shopping cart places your order on my casting list and gathers your shipping and billing information securely. It is not automatic. I will e-mail you back regarding availability and schedule, and then when your order is ready to go I will charge your credit card, deposit your check, or whatever arrangement we have made.

    Credit cards are processed through PayPal. You do not have to be a member- just type in the card number, etc. All done securely.

    THE   TO-ORDER   button sends you to another order page.



    Or you may ORDER DIRECT via e-mail, post or phone.

    USE THE   E-ORDER   button to generate an e-mail for a particular kit.

    PRESS THE   RESERVE   button to generate an e-mail for a kit that is not currently in production (future or at rest). This will let me know that you are really interested (serious input please) and help me gage when it time to revive a kit of get busy on a new one.

    Also, please feel free to simply e-mail your order in. Include your name, address and phone number. I will advise on the details. I prefer you pay by check, personal is fine, or money order, else by credit card as used in the cart. Note you do not have to be a member of PayPal, we just go through them to charge your card, which is done when your order is ready to ship.

      E-mail: C. C. Crow   ccc@cccrow.com

    Please allow 4 to 12 weeks delivery as most items are cast to order.

    Larger orders, special ones, or when my schedule is really busy (now, all the time!)- may take much much longer. If you are in a hurry, sorry, I just can't help you. You've had 25 years to order the stuff!

    When ordering direct I prefer you send a check- personal is fine.
Make them out and send them to:

        C. C. Crow
        P. O. Box 1427
        Mukilteo, WA 98275



  PACKING AND SHIPPING

    I charge the going rates for shipments.

    Hydrocal castings are fragile and I pack NOT TO BREAK. This means a sturdy carton and some weight. So far we have had pretty good luck. A broken piece here and there and only one catastrophe. If something bad does happen please contact me immediately so we can set it straight.

    Most orders are sent by Priority Mail. Larger orders by UPS. Be specific if alternate means are desired. Please remit estimated shipping amount based on quantity and distance. See chart below.

    Please include your street address and a phone number.

    Foreign orders sent Air Parcel Post and billed actual charge (including insurance) plus small handling fee. As surface mail is no longer available this can be expensive. Best to charge the order to your credit card. You can do so on line using our shopping cart or give me a call. Money orders or bank checks in US funds are also acceptable.

    Please do not ask me to falsify Customs Declarations.

    Sorry, no C.O.D.s.

    It's not my idea but Washington residence must their local sales tax.
The shopping cart will do so automatically based on your zip code.




UPS GROUND RATESZONE AZONE BZONE C
First KIT  $6.00  $8.50  $12.00
Each Additional KIT    +.50    +.75   +1.00
Additional Small Item    +.25    +.35    +.50


Shipping buy UPS - a simplified US map showing	three zones. Zone A is western Washington state and northwestern Oregon. Zone B is the western states, through Arizona, Colorado, Wyoming and the western side of the Dakotas. Zone C is the rest of the eastern US.


    NOTE SHOPPING CART CUSTOMERS

    When using the shopping cart, shipping is roughly estimated and added to your order. This may be higher or lower than the actual shipping charges, depending upon which option you indicate (domestic, local/small, Canada/Mexico, foriegn AIR). We will adjust your final billing accordingly.



  PROBLEMS AND HELP

    If you have any problems or questions with any of my kits I do want to help you solve them. Hopefully I've done a good job and you won't have any difficulties. Certainly that is my aim. If there is a broken or missing part we'll replace it.

    I usually check my e-mail several times a day.

    I usually go to the Post Office once or twice a week.

    I'll usually answer the telephone unless its a solicitor. I let my Dad get those.

    Please note that we are on Pacific Coast Time- three hours behind the east coast, eight hours behind GMT. I usually walk in the morning and get back to work by 9 a.m. and work till midnight (I love my job!).

    But please note: sometimes I am busy castings and I cannot always take your calls. Please leave a message and I'll get back to you. Or better yet send an e-mail to ccc.crow@comcast.net.




  RETURN POLICY

    IF YOU ARE NOT SURE, PLEASE DON'T BUY!

    Castings and kits may be returned for a refund, less shipping & handling, IF done immediately (30 days). Subject to a 20 percent repacking fee if item has been opened or damaged. Please send an e-mail so I can be aware of your actions and understand the reason.




CONTACT



C. C. CROW
P. O. Box 1427
Mukilteo, WA 98275


E-MAIL:   C. C. Crow  
ccc@cccrow.com


Phone: (425) 355-5622
Pacific Coast Time
9 a.m. to 6 p.m.
Weekdays- sometimes Saturday
Ask for Clint



STICKS IN THE CROW'S NEST

  CCCROW.COM

  Availability
  Builders In Scale
  Crow's Home
  Home List Top
  HO Kit List
  HO On-Line Kits
  Classic Kits  
  Limited Run Kits  
  Northern Pacific Kits  
  Other RR's Kits  
  On-Line Kits  
  Off-Line Kits  
  Fruit Industry Kits  
  Concrete Series  
  Fractured Stone  
  Scratch-Stocks  
  Misc. Parts  
  Prototype Reference  
  HO Stock Panels
  Latest Updates
  Reference Photos
  Postcard Albums
  BMW Motorcycle
  Crow's Web Nest
  Crow's How 2
  Order Crow's
  Contact CCC

Counter

Sept. 15, 2004
revised - CCC
June 22, 2009




    TOP    

  C. C. CROW     P. O. BOX 1427      MUKILTEO, WA   98275   USA  



 FINE HYDROCAL CASTINGS BY C. C. CROW - HOME PAGE

 C. C. CROW - PRICE LIST

 BUILDERS IN SCALE - HOME PAGE

 BUILDERS IN SCALE - PRICE LIST







    TOP    

  C. C. CROW     P. O. BOX 1427      MUKILTEO, WA   98275   USA